Last Updated: 02/20/2024
If you are under the age of 18, you have certain additional rights with respect to the removal of Content which you may provide to the Sites. These rights are set forth in Section 16 below.
- Categories of Personal Information We Collect
- Personal Information in Publicly Accessible Areas
- How We Collect Personal Information Directly From You
- How We Collect and Use Information About Your Use of the Sites
- How We Collect and Use Personal Financial Information
- How We Use Personal Information and Learner Records
- When We Disclose Personal Information to Third Parties Who May Offer Products or Services that May be of Value to You
- When We Disclose Personal Information to Partners in Education
- When We Disclose Personal Information to Employers or Sponsors
- When We Disclose Personal Information to Contractors and Service Providers
- When We Disclose Personal Information to Licensing, Certifying and Accrediting Organizations
- Disclosures of Personal Information in Litigation, Investigations or Enforcement Actions or for Security Reasons
- Disclosures in Conjunction with a Change in Control or Similar Event
- Your Access Rights
- Children’s Privacy
- Information Security and Storage
- Rights to Opt Out of Online Communications
- Additional State Disclosures
1. Categories of Personal Information We Collect. Depending on the Sites you use and your interactions with us, we collect the following categories of Personal Information about you:
- Identifiers, such as name, number of children in household, age of children, housing type, transportation, hobbies, and employment), contact details (e.g., phone number, email address, postal address);
- Demographics, such as age, date of birth, gender, marital status, and primary language;
- Education Information such as course assignment work, exams, academic records, confidential enrollment information, prior education, and learners’ personal, program-related communications with NYIAD;
- Internet or other electronic network activity information, such as browser versions, internet domain, your computer’s operating system pages most visited, duration and time of visit, the links you followed to enter and leave our site, your IP address as well as standard fields from our web log reporting software;
- Geolocation information;
- Inferences, such as those reflecting your preferences, characteristics, abilities, or aptitudes;
- Sensitive Personal Information, as defined under applicable local law, such as certain demographic information, including your ethnicity, account login credentials and passwords, social security number, financial account information, medical or health insurance information, and credit card or debit card information.
In addition, NYIAD generates, collects and stores, through its learning management systems, additional information and materials personal to or provided by learners enrolled in NYIAD programs, such as inferences drawn from any of the information identified above (collectively, “Learner Records”). Please note that NYIAD uses automatic logic to ensure that prospective learners meet any prerequisite enrollment requirements such as age and/or minimum educational attainment to make admissions decisions depending on the program that the prospective learner would like to enroll in.
Information from Third Parties: We may also collect Personal Information about you from third parties, as well as our affiliate sister companies1 to perform certain functions such as collections activities or to customize our marketing efforts.
The information we collect depends upon how you interact with us. Note that we may be required by law to collect certain information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations.
2. Personal Information in Publicly Accessible Areas. Some interactive portions of our Sites are open and visible to the larger public and/or people and entities engaged in providing or supporting NYIAD programs. If you include personally identifying information in materials you contribute to the Sites, via postings, chat rooms, or otherwise, that Personal Information will be available to members of the larger public. We therefore strongly encourage you not to include personally identifying information in your interactions in public forums made available through the Sites, such as in postings or in chat rooms, or in your Username.
3. How We Collect Personal Information Directly From You. We collect Personal Information that you voluntarily provide to us. For example, when you register as a User on the Sites in order to participate in the Sites activities, we ask you for Personal Information such as your name, email address, and telephone number. We may also collect this information if you contact us requesting information, participate in or provide feedback on the Sites or Site activities, or forward information from the Sites to internet addresses outside of the Sites. In addition, if you are a learner, we collect and store your Learner Records consistent with our business practices, certifying and licensing institutions, and applicable United States and state laws and regulations.
4. How We Collect and Use Information About Your Use of the Sites. We and our third-party business partners use common tracking tools such as cookies, clear GIFs (also referred to as web beacons or pixel tags), device identifiers or IP addresses to collect information about your use of the Sites. These tools, described in more detail below, are associated with standard internet protocols and are commonly implemented on web sites. The information collected through these tools is primarily used for aggregate, statistical reporting and stored in log files. Log files are simply transaction records that web servers maintain and record information, such as: service provider IP addresses, browser versions, referring websites, search terms used, average number of pages requested, average duration of visit, and/or total visitor traffic.
- Cookies are small files web sites place on your hard drive that allow sites to identify you. For example, if you allow a site to remember your login name or password, the site places a cookie on your computer. Cookies cannot read any other information on your hard drive. If you do not wish to receive cookies or want to be notified of when they are placed, your browser may permit you to do so.
- GIFs can tell us whether you have visited a Web page or received or opened a message we send to you.
- An IP address is a number that's automatically assigned to your computer by your Internet service provider whenever you're on the Internet. In addition to logging your IP Address, our server may also record the referring page that linked you to us (e.g., another web site or a search engine); the pages you visit and how long you stay on the Sites; and other Web usage activity and data. In some cases, your IP address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP address probably varies from session to session.
The information we collect about your use of the Sites may be used to measure the Sites’ traffic, help us to evaluate and improve the Sites, provide data points for marketing and business analysis, and better serve our Users. It is in our legitimate interests to evaluate and improve the Sites so that we may better serve our Users. Our third-party business partners, such as analytics and advertising partners, may also use these technologies to collect information about your online activities over time and across different services.
5. How We Collect and Use Information from Other Sources. We may also collect Personal Information about you from other sources, such as third parties and our corporate affiliates, to perform certain functions such as collections activities or to customize our marketing efforts.
6. How We Collect and Use Personal Financial Information. We collect Personal Financial Information you provide only when you are applying for or enrolling in an NYIAD academic program, purchasing products or services from NYIAD, or involved in other financial transactions with NYIAD, and we use this information only in connection with your application, enrollment, purchases and other financial transactions. We collect this information so we can comply with our contractual obligations to you or interact with you in furtherance of initiating a contractual arrangement (e.g., if you are applying to enroll) and so that we can comply with our legal obligations. Personal Financial Information is retained by NYIAD as required by law and its internal business practices. If you are not currently enrolled in an NYIAD program and have no outstanding, pending, or contractual financial obligation to NYIAD, you may ask that we delete your financial information, and we will do so subject to legal, regulatory, and licensing obligations.
7. How We Use Personal Information and Learner Records. We use your Personal Information for our business purposes in multiple ways:
- Deliver products and perform services you purchase. This is so we can comply with our contractual obligations to you or engage in pre-contractual measures (e.g., if you apply to enroll in one of our programs).
- Respond to your requests for information. It is in our legitimate interests to respond to your requests for information.
- Contact you regarding products and services in which we believe you may be interested. It is in our legitimate interest to provide relevant and interesting advertising messages. Where necessary, we will obtain your consent before sending such marketing messages.
- Notify you about community events and activities. It is in our legitimate interests to notify you about events and activities that may be of interest to you.
- Ask you questions about your interests and your experience on the Sites. It is in our legitimate interests to learn more about your experience with the Sites.
- To perform proactive outreach to encourage and engage you in your studies.
- To offer savings opportunities and/or promotional items only available to NYIAD learners.
By supplying your contact information when requesting information or signing up in one of our courses, you authorize NYIAD and its agents (outsource calls centers and academic partners) to contact you (using the information you provide to us) about NYIAD or its agents’ products and services, including product releases and updates, seminars, events, surveys, trainings, and special offers. You can opt out of future communications from NYIAD by sending an email to [email protected] or call us at 1-800-214-5231.
Additionally, if you are an NYIAD learner, we may also use your Personal Information including Learners Records to:
- Support and monitor your progress through the program in which you are enrolled. We do this so we can comply with our contractual obligations to you.
- Offer you various learner support services. It is in our legitimate interests to offer support to our learners.
- Ask you questions regarding your satisfaction with the program. It is in our legitimate interests to learn more about your experience with the program.
- Maintain your academic records. We do this so we can comply with our contractual obligations to you.
- Complying with our obligations. We process your Personal Information to, for example, carry out fraud prevention checks or comply with other legal, accreditation or regulatory requirements, where required by law or where in our legitimate interests to do so.
- Maintain close communications with you in order to provide you with a rich, fulfilling and personalized academic experience. It is in our legitimate interests to communicate with our learners and provide a personalized learning experience.
We do not use or disclose sensitive Personal Information for purposes other than permitted under applicable local law.
We may aggregate and/or deidentify your Personal Information and use it for any purpose, including product and service development and improvement activities. To the extent we deidentify any data originally based on Personal Information, we will maintain and use such data only in deidentified form and will not attempt to reidentify the data.
8. When We Disclose Personal Information to Third Parties Who May Offer Products or Services that May be of Value to You. We may provide your Personal Information (exclusive of Learner Records) to affiliates and unaffiliated third parties, who offer products or services we believe may be of value to you. Within the preceding 12 months, this may include identifiers, such as your email address. Such third parties are only allowed to use your Personal Information to contact you regarding those products or services and you are able to “opt out” from receiving such contacts at any time through the “opt out” procedures of those third parties. (See also Section 21 (“Rights to Opt Out of Online Communications”) below). For clarity, if you’ve provided consent to receive text messages from us, we do not share that consent with unaffiliated third parties for their own telemarketing use unless you have consented to that disclosure.
9. When We Disclose Personal Information to Partners in Education. NYIAD often collaborates with school districts, individual schools, colleges and universities, vocational schools, organizations like the Job Corps, and other private educational or education-related programs (each an “Educational Partner”) to provide a broad range of educational programs responsive to different types of learners’ requirements. We may disclose Personal Information, including Personally Identifying Information, Learner Records and Personal Financial Information of learners enrolled in these collaborative or partnership education programs to the associated Educational Partner. Within the preceding 12 months, this may include identifiers, educational records, and certain financial information.
10. When We Disclose Personal Information to Employers or Sponsors. We may share program progress, completion status and scores with employers or potential employers with whom a learner has applied or expressed interest; sponsor paying all or part of the learner fees; third party resolution agencies; third-party organizations through whom a learner has signed up with NYIAD. We may share financial status (fee balance) with a sponsor who is paying all or part of learner fees.
11. When We Disclose Personal Information to Contractors and Service Providers. We may use vendors (including contractors, business partners, investors and their representatives, and service providers) to help us with certain aspects of our operations and this may require disclosure of your Personal Information to them. Within the preceding 12 months, this may include identifiers, demographics, education information, internet activity, geolocation information, inferences, and sensitive Personal Information as that term is defined under applicable law. For example, we use third party financial institutions to help us process payments and we may use third party agencies to help us with debt collection. We may also use vendors to help us to operate the Sites, deliver products and provide learner services. Such vendors may collect and analyze your communications with us on a real-time basis.
12. When We Disclose Personal Information to Licensing, Certifying and Accrediting Organizations. NYIAD is licensed by certain states. From time-to-time NYIAD will seek additional certifications, accreditations and similar confirmations of quality and eligibility from third party institutions as part of the schools’ mission. NYIAD may disclose Personal Information to each of these accrediting, certifying and licensing bodies as reasonably required to maintain, renew or establish NYIAD’s accreditation, licenses, certifications and other institutional qualifications. Within the preceding 12 months, this may include identifiers, demographics, and education information. All such bodies are committed to maintaining the confidentiality of student Personal Information.
13. Disclosures of Personal Information in Litigation, Investigations or Enforcement Actions or for Security Reasons. We may disclose your Personal Information when compelled or requested to do so by government or law enforcement authorities or when otherwise required or permitted by law, such as to respond to court orders and subpoenas or regulatory agency requests. We also may disclose Personal Information when we have reason to believe that someone is causing or threatening to cause injury to, or interfering or threatening to interfere with, the rights or property interests of NYIAD or its affiliates (or their respective employees, agents, consultants, contractors or representatives), NYIAD learners or alumni, other Site Users, NYIAD business partners (including Education Partners and service providers), accrediting/licensing/certifying bodies, or other persons or entities that could be harmed by such activities.
14. Disclosures in Conjunction with a Change in Control or Similar Event. If NYIAD undergoes or contemplates undergoing a business transition, such as a merger or acquisition by another company, or a sale of all or a substantial portion of its assets, your Personal Information may be among the assets transferred or subject to new ownership. Changes in the terms governing the collection, storage or use of any third-party successor in interest or transferee of your Personal Information will be communicated to you by NYIAD or such third party via email, the applicable website, or a comparable means notification.
15. Your Access Rights. You may review and correct the Personally Identifying Information that is retained by NYIAD in your account after you login. You may review and correct the Personal Financial Information that is retained by NYIAD in your account by contacting NYIAD at [email protected]. If you are a learner, you may also review your Learner Records through your Learner Portal account or by contacting NYIAD at [email protected]. For information relating to rights, you may have under applicable state law, see the Additional State Disclosures Section below.
16. Children’s Privacy. The Sites do not knowingly collect information from (a) children under the age of 13 and does not offer products, services or activities targeted at children under the age of 13, or (b) individuals older than 13 but under the age of legal majority in their state of residence whose registration or participation on the Sites has not been authorized by their parent or legal guardian. If you have reason to believe that a child has provided personal information to us, please contact us and we will attempt to remove that information from our databases.
19. Information Security and Storage. The protection of your Personal Information is very important to us. To that end, we take reasonable steps to protect the Personal Information you share with us from unauthorized access or disclosure. However, you should know that no security measures are impenetrable and no company, including NYIAD, can fully eliminate security risks to its telecommunications and computer systems. In addition, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet, will not be destroyed, hacked, hijacked, misdirected, stolen, modified or otherwise interfered with or misused. Accordingly, your transmission of information to or through the Sites is at your own risk.
20. Retention Period. We retain your Personally Identifying Information, Personal Financial Information, and Learner Records for as long as we have a relationship with you. When deciding how long to keep this information after our relationship with you has ended, we take into account our legal obligations. We also retain records to investigate or defend against potential legal claims. If there is any information that we are unable to delete entirely from our systems for technical reasons, we will put in place appropriate measures to prevent any further processing or use of the data.
21. Rights to “Opt Out” of Online Communications. If you are receiving emails, texts or similar online communications from NYIAD, it is because you consented, or we understood from your participation on our Sites that you were interested in receiving ongoing information from us. If at any point you no longer wish to receive such communications, you may at any time “unsubscribe” from these communications by following the ‘opt out’ directions to be found at or near the end of the communication. Learners can also “opt out” from certain communications on the Learner Portal by editing their personal account preferences. If you have any questions about the opt-out process, you can contact us at [email protected]. Please note that if we have already shared your personal contact information with one of our business partners, unsubscribing from our communications list will not prevent these third parties from continuing to email or text you. You will have to send an opt-out request to those third parties directly. Opportunities to “opt out” from receiving emails and texts are usually found on these companies’ websites or at the end of their emails or texts.
22. Additional State Disclosures. This section provides information required under various state privacy laws about how we handle certain personal information we have collected, used, and disclosed.
Collect. As we describe in more detail in the section above titled Categories of Personal Information We Collect, we collect personal information online and offline directly from consumers, automatically when consumers use the NYIAD website or contact NYIAD by phone, and from third parties (such as from our sister companies) and have collected the following categories of personal information in the past 12 months:
- Identifiers, such as your name, email address, or IP address.
- Information that identifies, relates to, describes, or is capable of being associated with you, including your address or phone number (and other data elements listed at Cal. Civ. Code 1798.80(e)).
- Commercial information (e.g., records of products or services purchased, obtained, or considered).
- Protected classification characteristics under California or federal law, such as age.
- Internet or other similar network activity, such as information on your use of the NYIAD website.
- Geolocation data.
- Audio, electronic, visual, thermal, olfactory, or similar information.
- Professional or employment-related information.
- Sensitive information, as defined under applicable law, such as your Social.
- Social security number, demographic information, account login credential and passwords, and credit card or debit card information.
Use. The section above-entitled Use of Information discloses how the categories of personal information we collect are used.
Disclose. As we describe in more detail in the above Disclosure sections, we may disclose the following categories of your personal information for business purposes with funding services, payment processing services, background check services, placement/externship services, and employment/hiring partners, advertisers and affiliate sister companies, or other business partners: (1) identifiers, (2) information that identifies, relates to, describes, or is capable of being associated with you, including your address or phone number (and other data elements listed at Cal. Civ. Code 1798.80(e)), and (3) professional and employment-related information. We may also disclose the following categories of personal information for business purposes with advertisers: (1) identifiers and (2) Internet or other similar network activity. We do not use or disclose sensitive Personal Information for purposes other than permitted under applicable local law.
Certain laws also require us to provide you with information about certain disclosures of personal information to third parties, where the disclosure involves monetary or other consideration. Some laws treat these disclosures as “sales” of information, even if no money changes hands. Some of the disclosures we have made in the last 12 months may constitute “sales” or “sharing” for cross-contextual behavioral advertising under local law and involve the disclosure of the following types of personal information to partners, advertisers, and our affiliate sister companies: (1) identifiers; (2) information that identifies, relates to, describes, or is capable of being associated with you, including your address or phone number (and other data elements listed at Cal. Civ. Code 1798.80(e)), (3) professional and employment-related information; and (4) Internet or other similar network activity. We disclose this information to contact you regarding products and services in which we believe you may be interested, including through personalized marketing and advertising.
Under applicable local law, you may have certain additional rights regarding the Personal Information we hold about you. Depending on where you live, and subject to certain exceptions, you may have the right to make the following requests, at no charge:
- Copy: You may request, up to twice every 12 months, a copy of the specific pieces of Personal Information that we have collected, used or disclosed about you in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows you to transmit this information to another entity without hindrance.
- Correct: You may request the correction of your Personal Information that we have collected about you if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your Personal Information that we have collected about you.
- Know: You may request that we provide certain information about how we have handled your Personal Information, including the categories and sources of Personal Information we collect, the purposes for which we collect and disclose that information, and the categories of third parties to whom we disclose that information for a business purpose as well as the associated categories of disclosed Personal Information.
To exercise any of these rights, please submit your request at [email protected] or call us at 1-800-214-5231. We may need to verify your identity before completing your rights request by, for example, requesting additional information from you. You may designate an agent to make a request on your behalf. That agent must have access to your account in order for us to verify the request. The agent must also provide proof that you gave the agent signed permission to submit the request on your behalf.
You may also have a right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please contact us by emailing [email protected].
You may also have the right to opt out of the use of your Personal Information for targeted advertising, as that term is defined under applicable law. You may exercise your right to opt out of the use of your personal information by clicking here and following the instructions.
Where applicable, you may exercise your right to opt out of "sales" by clicking this Do Not Sell or Share My Personal Information link and following the instructions. We do not knowingly “sell” or “share” personal information from consumers under 16 years old.
Non-Discrimination. We will not discriminate against you, including by denying or providing a different level or quality of goods or services should you choose to exercise your options under applicable state law.
Please contact us at the contact information below, if you have any questions regarding this Section.
NYIAD website(s) have security measures in place to protect against the loss, misuse, and alteration of the information under our control. We utilize industry standard SSL encryption when accepting your credit card information during the online sign-up process.
QUESTIONS or CONCERNS?
The NYIAD sister companies include the Penn Foster High School, Penn Foster Career School, Penn Foster College, ICS Canada, Ashworth College, the New York Institute of Photography, James Madison High School, PCDI Canada, CareerStep, EHR Go, ACLS Certification Institute, and Sokanu.
User-Generated Content Terms and Conditions
New York Institute of Art and Design/we/our/us in these Terms refer to New York Institute of Art and Design, LLC, 41 East 11th Street, 11th Floor, Suite 66, New York, New York 10003.
Our Use of the Content
- From time to time, we, along with our authorized service providers, select Content in Third-Party Platforms that we would like to use in New York Institute of Art and Design Social Media.
- The Content selected and used by us will be in accordance with these Terms.
- In order to be selected as a participating contributor, you must be aged 16 years or over and have access to a valid and genuine Third-Party Platform account.
- You do not need to purchase anything from New York Institute of Art and Design in order to contribute Content to New York Institute of Art and Design Social Media.
- If we would like to use your Content in any New York Institute of P Art and Design Social Media, we will contact you on the relevant Third-Party Platform to ask for your Consent to use your Content. We will ask you to reply to us with the hashtag “#NYIAD” if you agree to allow us to use your Content in New York Institute of Art and Design Social Media.
- You must respond directly to us within the same chat, thread, comment section, or by private message, which must include the hashtag “#NYIAD” (your "Consent") in order to permit us to use the Content as described in these Terms. If we do not receive your response within seven (7) days from the date we contacted you, we will assume that you do not consent and your Content will not be used by us in any New York Institute of Art and Design Social Media.
- By giving your Consent, you:
- grant New York Institute of Art and Design and its affiliates a non-exclusive, worldwide, transferable, royalty-free, irrevocable, perpetual right and license without compensation to use your Content as set out in these Terms;
- represent and warrant that your Content is your original creation and not copied from third parties;
- are directing New York Institute of Art and Design to share your Content with third parties without receiving renumeration, including in public marketing/advertising and/or on social media,
- acknowledge that your Content may appear on New York Institute of Art and Design Social Media;
- represent and warrant that you have all the rights necessary to allow us to use your Content, including, without limitation, that you have the right to use the account or username from which the Consent was granted);
- represent and warrant that the creation and use of your Content in any New York Institute of Art and Design Social Media complies with all applicable laws and regulations;
- represent and warrant that your Content does not infringe or otherwise violate the copyright, trademark, trade secret, publicity, privacy, or other intellectual property or other rights of any third party and that your Content is free from viruses and other malware;
- waive all rights to inspect or approve any Content prior to its use in New York Institute of Art and Design Social Media;
- release and discharge from any claim, demand, cause of action, compensation, fees, or damages, for defamation, invasion of privacy, publicity, or for any similar matter based upon or relating to New York Institute of Art and Design’s use of your Content; and
- waive any moral rights, rights of attribution, authorship rights, rights to object to modification, and any similar rights you may have in your Content, such as any right you may have to be named as the author of the Content or to protect the integrity of your Content.
- You give us your permission for us to redesign, archive, reproduce, disseminate, display, publicly perform, and/or replay and make publicly accessible, as well as to cut and edit, adapt, modify, create derivatives works of, and otherwise exploit your Content or any part of it.
- If your Content is corrupted, inappropriate, illegible, or otherwise not in accordance with these Terms then we will not accept your Content.
- You accept that New York Institute of Art and Design has no obligation to use your Content even if we request to use your Content. New York Institute of Art and Design may choose not to use your Content or to remove your Content from any New York Institute of Art and Design Social Media at any time.
- You agree that you will not receive any payment or other remuneration if we use your Content in any New York Institute of Art and Design Social Media.
- You may withdraw your Consent at any time by contacting us at [email protected]. It may take New York Institute of Art and Design up to ten (10) business days to process your request.
- If you remove any of the Content you released to us from the Third-Party Platform it was originally posted on, then it will be removed from the New York Institute of Art and Design Social Media only where your and our Third-Party Platforms are linked, subject to reasonable delays for technical reasons. If your Content is used by us on Third-Party Platforms which are not linked and as a result your Content is not removed from the New York Institute of Art and Design Social Media as a result of you removing it from a linked Third-Party Platform, and you would no longer like your Content to be posted on the relevant New York Institute of Art and Design Social Media, then please contact us to notify us of your request. It may take New York Institute of Art and Design up to ten (10) business days to process your request. Once your request is processed, we will remove your Content within a reasonable timeframe.
- To the extent it is permitted by law to do so, we accept no liability for any damage, injury, or loss suffered due to our use of your Content or our failure to remove your Content per these Terms.
- We will only use personal information supplied by you for the purposes of posting your Content unless you provide your Consent for us to use your personal information for any other agreed purpose.
- New York Institute of Art and Design reserves the right to modify these Terms at any time without notice, and such changes shall be deemed effective immediately upon posting of the modified Terms. You should regularly review these Terms to ensure that you are aware of, understand and accept any changes made. The version of the Terms in force at the date you provide your Consent will apply to your Content.
- These Terms are governed by the law of the state of New York without regard to the conflicts of law provisions thereof. Any disputes in relation to them are subject to the exclusive jurisdiction of the state and federal courts in the state of New York.